FAQ | DAZZLE NETTOYAGE

FREQUENTLY ASKED QUESTIONS

Find answers to common questions about our cleaning services, bookings, pricing and safety practices.

We’ve answered some of the questions clients commonly ask before choosing a professional cleaning service.

GENERAL QUESTIONS

What areas do you serve?

Dazzle Nettoyage proudly serves the North Shore of Montréal, including Boisbriand, Sainte-Thérèse, Rosemère, Blainville, Saint-Eustache, and surrounding areas, as well as Laval, Montréal, and surrounding areas.

Do you bring your own supplies and equipment?

Cleaning supplies and equipment can be provided according to the service and agreed scope. If you have preferred products, sensitive surfaces or specific cleaning requirements, please mention them when booking or requesting a quote.

Are your products safe for children and pets?

Product suitability depends on the specific product, surface and application. We recommend informing us about children, pets, allergies, sensitivities or other relevant considerations before service so appropriate precautions can be discussed.

BOOKING & SCHEDULING

How do I book an appointment?

You can book through our online appointment system or contact Dazzle Nettoyage directly.

Call us: +1 438 764 5163 or [BOOK AN APPOINTMENT]

Can I reschedule or cancel my appointment?

Yes. Please contact us as early as possible if you need to change or cancel an appointment. Applicable cancellation and rescheduling terms may depend on the service booked.

Do you offer same-day or emergency cleaning?

Availability depends on our schedule, the type of cleaning required and the size of the project. Contact us directly for urgent requests and we'll let you know what options are available.

What are your business hours?

Our appointment availability may vary depending on the service and schedule. Contact us for current availability or use the online booking system to view available appointment times.

Don’t Hesitate To Contact Us If You Have Any Question

Get in touch with our team to discuss your property, cleaning requirements, preferred schedule or any questions you may have.

SERVICES & PRICING

How much does cleaning cost?

Pricing depends on factors such as property size, condition, service type, frequency and scope of work. For this reason, we recommend requesting a quote for an accurate price.

[REQUEST A QUOTE]

Do you offer free quotes?

Quote availability and whether an assessment is required depend on the service and project. Contact us with your requirements and we'll explain the quote process.

What's the difference between deep cleaning and regular cleaning?

Regular cleaning focuses on maintaining a space through routine cleaning tasks.
Deep Cleaning provides more detailed attention to accumulated dirt, dust and areas that may not be addressed during routine maintenance.

[COMPARE OUR SERVICES]

TRUST & SAFETY

What safety protocols do you follow?

Our approach includes responsible product handling, appropriate cleaning methods, consideration of workplace hazards and the use of suitable personal protective equipment where required.
For hazardous products, applicable WHMIS information and safe handling requirements should be followed.

[VIEW HEALTH & SAFETY]

What if I'm not satisfied with the cleaning?

Please contact us as soon as possible and explain the concern. We will review the issue and discuss the appropriate next steps based on the agreed scope of service.

STILL HAVE QUESTIONS?

WE’RE HERE TO HELP.

If you can’t find the answer you’re looking for, contact Dazzle Nettoyage directly.

Call Us:

Email Us: